Returns & Exchanges
At UABDSM, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Log into your account portal or visit our returns page to enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box to ensure faster processing.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing